Good communication is essential for many kinds of relationships and situations, but it can be a challenge for nearly everyone. In my therapy practice, I work with couples, families, and individuals on communication issues. This often involves helping my clients develop reflective listening skills that promote empathy and reduce conflict. I also show them how to use non-blaming language that focuses on their feelings, rather than judgements about someone else. I encourage them to be authentic, assertive, and direct, while also being sensitive to others. However, everything I’m describing rests upon something more fundamental than learning what to say: having self-awareness. Communication breaks down because we don’t understand our feelings, or know how to handle them, and we react impulsively, without awareness. Successful communication requires us to be able to recognize what we are feeling and to choose how we engage with others, rather than reacting automatically.
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