Good communication is essential for many kinds of relationships and situations, but it can be a challenge for nearly everyone. In my therapy practice, I have worked with many couples, families, and individuals on communication issues. This has often involved helping my clients develop reflective listening skills that promote empathy and reduce conflict. I also show them how to talk about their feelings, using non-blaming language, while still being assertive and direct. However, I see improving communication as being about something more fundamental than learning what to say: developing self-awareness. Communication breaks down because we don’t understand our feelings, or know how to handle them, and we react impulsively in destructive ways. Successful communication requires us to be able to recognize what we are feeling and to choose how we engage with others, rather than reacting automatically.
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